Service & Repair Technician

The Workshop team forms an integral part of our business here at Alltruck plc. Based at our Loughborough, the team is responsible for effectively maintaining commercial vehicles and trailers to DVSA standards and supporting the business in its mission of protecting value, whether that be the driver, the goods, our brand or the brand of our customers.

The successful applicant with be responsible for the ‘brilliant maintenance’ of not just our own vehicles, but for our external customers too. Being able to effectively process information, diagnose issues, and work in a physically and mentally demanding environment is where you come in.

What’s in it for you?

Working for an accredited Investors In People Platinum business has many advantages from continual training and development, 121 culture, coaching support and many more listed below:

  • Competitive base salary
  • 25 Days holiday rising to 28 during tenure with the ability to buy or sell holidays
  • Monthly ‘lunch on us’ paid for
  • Quarterly social events paid for
  • Annual awards evening
  • Annual family day at a theme park paid for

Main duties include:

  • Carry out routine maintenance and repairs on all makes of vehicles and trailers to DVSA standards and Company standards
  • Diagnose and rectify all types of faults using your experience and ability, working on your own initiative, ensuring cost effective and safe repairs to an extremely high standard
  • Attend and repair disabled vehicles at customer sites
  • Ensure that all vehicles worked on are handled carefully and that precautions are taken whilst in the workshop and/or customer premises
  • Ensure that Health and Safety regulations and the Company safe systems of work and processes are adhered to at all times
  • Ensure all jobs are recorded properly, appropriately and accurately recording times, ensuring all job cards and service sheets are actioned in the agreed timescales
  • Write up job cards and return parts correctly in a timely manner, correctly labelled
  • Maintaining high standards of housekeeping throughout the shift
  • Keep up to date with all relevant DVSA and product developments, be receptive to training and participate fully in the ongoing development and continuous improvement activities within the business
  • Be flexible in your approach and be an effective team player for the development of both you and the business
  • Participate in any site security requirements
  • Complete work as directed by the Foreman, Workshop Manager or General Manager at ay time

Please note: This is a generic role description and does not specify all the duties as may be required of the position.

You will need:

  • A technical qualification related to commercial vehicles (City & Guilds level 3, NVQ level 3, or equivalent)
  • Current full driving licence
  • Good verbal and numerical reasoning skills
  • Confidence in your own abilities
  • To be an efficient, neat and disciplined commercial vehicle technician
  • Flexibility, being able to prioritise your own workload whilst supporting the team is key
  • To be responsive and willing to learn, receive training, developing both yourself and those around you
  • Excellent relationship skills with both colleagues and customers alike
  • An understanding of the value of delivering great service to suppliers, colleagues and customers
  • The ability and motivation to work on your own initiative


  • A broad understanding of commercial vehicles in a rental environment
  • Experience in using R2C
  • An HGV and or Fork Lift Truck Licence

Additional Details:

Working a two-week rotating shift pattern

Early shift: Monday – Friday 06.00am to 15.30pm

Late shift: Monday – Friday 13.00pm to 21.30pm and Saturday 06.00 – 12.00pm.

Job Type: Full-time, Permanent

Salary: £12.00-£16.00 per hour depending on experience

Positions available: 1

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